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Call Center and Auto Attendant Do Double Duty for Your Business
Call center and auto attendant are the industry terms for those miserable recordings we hear when we call pretty much every business on the planet. Have you ever really given a thought to how your...
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Voicemail Marketing: Your Hosted PBX System is a Valuable Tool
We’ve talked at length about options for business phone systems. Versatility, affordability, and ease of use are all attributes of a hosted PBX phone system. Have you ever thought of your hosted PBX...
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Hosted Phone Systems, Not Just for Offices
We have talked at length about hosted phone systems for businesses of all sizes, how they can save money, streamline incoming calls, benefit call centers, and free up IT staff. An installation we’re...
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Happy Independence Day! Is it time to declare your Business Communication...
Is it time to declare your Business Communication Independence? With all due respect to the framers ……. When the framers declared Independence from England it was all about citizens’ rights to govern...
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Hosted Phones, a Tool for All Seasons; Play Hooky with Hosted phones
Some of you may remember last winter in Maine. We talked about the versatility of hosted phones and how they can keep the wheels of progress rolling, even when the wheels of your car are stopped by the...
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Case Study: How a Phone System From OTELCO Has Helped a Local Non-Profit
The Eastern Area Agency on Aging (EAAA) provides a variety of services to Maine seniors, adults with disabilities and caregivers. Their services include Meals on Wheels, Medicare assistance,...
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Top Technology Tips: #4 Free up time to enable growth with Hosted PBX
Don’t waste time with old phone technology. Is there nothing more damaging to productivity than a workplace distraction? (Okay, maybe taking ten minutes to talk to coworkers about the latest episode of...
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Auto Attendant and Call Center Enhance Your Caller’s Experience
HPBX phones are a great business tool. We’ve heard from clients, such as Katahdin Federal Credit Union, about the benefits of our Managed Hosted PBX phone system. The system is not only a time-saver,...
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Case Study: How a school district stepped up safety and improved...
We often talk about how a hosted phone system benefits businesses, but what about a large school district? MSAD 6 is the third largest school system in Maine, serving the towns of Buxton, Hollis,...
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How the Town of Casco Stays Connected with a Hosted Phone System from OTELCO
The Casco Town Office is full of Hosted Phones just like this one in their lobby. For three years now OTELCO has worked closely with The Town of Casco to provide them with a Hosted Phone System. This...
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